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Home Minister Rajnath Singh launches pan-India toll-free number 112 for women safety



Home Minister Rajnath Singh launches pan-India toll-free number 112 for women safety: Details, Features, Aim, Highlights

Union Home Minister Rajnath Singh and Minister for Women and Child Development Maneka Gandhi on 19th Feb 2019, launched a range of citizen safety initiatives at Vigyan Bhawan in New Delhi.

The three initiatives include Emergency Response Support System, Investigation Tracking System for Sexual Offences (ITSSO) and Safe City Implementation Monitoring Portal. 

The 112 helpline number which was earlier launched in Himachal Pradesh and Nagaland was launched in 16 states and UTs by Union Home Minister Rajnath Singh under the Emergency Response Support System (ERSS).

Emergency Response Support System was launched in 16 states and union territories including Andhra Pradesh, Uttarakhand, Punjab, Kerala, Madhya Pradesh, Rajasthan, UP, Telangana, Tamil Nadu, Gujarat, Puducherry, Lakshadweep, Andaman, Dadar Nagar Haveli, Daman & Diu, and Jammu and Kashmir.

About Emergency Response Support System (ERSS)

The Emergency Response Support System (ERSS) integrates police (100), fire (101) and women (1090) helpline numbers into a single 112 helpline number and the process is on to integrate the health emergency number (108) soon.

To access the ERSS the person can dial ‘112’ on a phone. The person can also press the power button of a smartphone three times quickly to send a panic call to the Emergency Response Centre or long press the ‘5’ or ‘9’ key to activate the panic call from the normal phone.

The ERSS can also be accessed through  ‘112’ India mobile app, which is available free on Google Play Store and Apple Store or log onto the ERSS website for the respective state and send an emergency email or SOS alert to state Emergency response centre. 


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