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TRAI Integrated TRAI Mobile Apps, DND 2.0 & MyCall with UMANG Platform: Details



TRAI Integrated TRAI Mobile Apps, DND 2.0 & MyCall with UMANG Platform: Details, Features, Aim, Purpose

The Telecom Regulatory Authority of India (TRAI) on 8th August 2018 integrated the TRAI Mobile Apps namely DND 2.0 and MyCall with UMANG Platform. From now onwards, the DND 2.0 and MyCall mobile apps will also be available on Umang Platform.

This integration is part of the policy initiatives of TRAI that the authority has been undertaking over the years to protect the interests of the consumers to safeguard their interests.

TRAI MyCall App

TRAI MyCall app is an intuitive and user-friendly application for Crowdsourced Voice Call Quality Monitoring. It helps mobile phone users to rate their experience with voice call quality in real time and help TRAI to gather consumer experience data along with network data.

The TRAI MyCall app prompts a pop-up request for the user to rate the call after it ends. 

Through TRAI MyCall app, callers simply select their rating in the form of stars and indicate if the calls were made in indoor, outdoor or while traveling. They can also provide additional details such as noise or audio delay or mark a call-drop.

DND 2.0 App

DND (Do Not Disturb) Services App enables smart phone users to register their mobile number under DND.

Using DND users can report spam messages or calls to avoid Unsolicited Commercial Communication (UCC), telemarketing calls or even SMSes.


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